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Borders

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Borders Group is an international bookseller. The original Borders bookstore was located in Ann Arbor, Michigan, where it was founded in 1971 by brothers Tom and Louis Borders at the University of Michigan. The company provides customers with a wide variety of books, CDs, DVDs, and periodicals, as well as gifts and stationery. During the autumn and winter months, Borders also operates calendar stores and mall kiosks under the Day By Day Calendar Company name. Borders Group operates over 515 Borders superstores in the U.S.; three stores in Puerto Rico; and approximately 377 stores in the Waldenbooks Specialty Retail segment, including Waldenbooks, Borders Express, Borders airport stores, and Borders Outlet. Please try to contact Borders Customer Service directly prior to posting any complaints on this site.

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Borders Complaints & Reviews

Borders Reviews

Onesy
Borders.com sent wrong item, won't refund

I ordered one CD using a gift card plus my credit card in early January. I did not receive a package until March, and it was the wrong CD. I paid return shipping and sent the ite...

#233360
Apr 20, 2011
137

KeepBusi...
Borders Poor Response to Customer Purchases

Borders offers items for online purchase that they don't have and expect customers to wait indefinitely for them. They offer misleading and unrealistic delivery dates, which they ...

#232203
Apr 13, 2011
114

Anonymous
Borders - Border's book store Cafe manager, penn station, NY

Cafe Manager is so rude, if you sit more than an hr, he will start bugging you to buy stuff or leave the place. That is so rude...We don't go to buy *** stuff with redi...

#180577
May 02, 2010
998

Hula_96
Borders.com Is Horrid To Customers

We ordered four items from Borders.com. We ordered two books and two calendars on December 27th. It took Borders two weeks to deliver the items. I am unsure what camel they put it ...

#166995
Jan 07, 2010
171

Kclaytontx
Borders.com Pre-orders

I ordered a book from Borders.com before it was released. I also ordered another book at the same time that was in stock. I was charged for both books since they shipped the first ...

#158785
Oct 07, 2009
443
Reviews 1-5 of 5

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Cafes and Restaurants
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